Vigo Industries’ core motto is To Enhance Living by Providing the Most Creative Products and Customer Experience. If you dissect that statement into three important components, you’ll get to understand everything behind the company: why it does what it does, and how.
- To Enhance Living – Vigo strives to offer more value in the industry with each working day. They aim to create products that fit into daily life seamlessly and that reflect the customers’ style while improving life.
- The Most Creative Products – Whenever Vigo comes up with a new design, it considers form with the same level of importance as functionality. If the product does not look aesthetically pleasing in the same way that its purpose, then it will not be created. Vigo manufactures beautiful fixtures for its customers to make sure that they come home to products that are both functional, safe, and stylish.
- The Customer Experience – Last, but not the least, is customer service. Vigo intends to provide the ideal – and the best possible – customer experience. It begins with research, continues to point of sale, and ends with post-sale connections. Vigo does its best to be transparent and to have an open dialogue with business partners, retailers, and customers. Feedback is encouraged. In order to create perfect product designs, style, function, and strength, it is important to know that the end-user is fully satisfied.
Speaking of open dialogue and transparency, you can connect with the team behind Vigo through social media. You can stay updated with their new product lines, too, by checking out their Facebook, Instagram, Pinterest, Twitter, and YouTube pages.
Compared to other companies that we have reviewed in the past (Moen, Toto, Kohler, Hansgrohe, Delta Faucets, etc.), Vigo is a relatively new company. It was founded only in 2009. Lenny Valdberg started the company as an American bathroom and kitchen fixture manufacturer. It specializes in sinks, faucets, shower doors, enclosures, and massage panels. It is headquartered in New York City.
It was named as one of the Inc. 5000 Fastest-Growing Private Companies in America list in 2014.
By 2017, the company has focused mainly on shower doors and enclosures, together with added fixtures for the bathroom and kitchen.
You’re in luck because – thanks to social media – we can take a sneak peek into what Vigo considers as The Ideal Everyday for their customers. It’s a nice insight as to why they do what they do, and what it means for the average Vigo consumer. Check out this video to see more about Vigo’s motivations.
Vigo Product Lines
Here are some of the product lines you can get from Vigo. Most of them offer different finishes to choose from.
The Vigo Paloma Single Hole Bathroom Faucet is characterized by an elegant but modern design. It has a graceful trough-style spout. You’ll see beautiful curves that allow water to cascade gracefully out of the spout.
These faucets are constructed with a seven-layer plated finish. It isn’t just durable, but also resistant to tarnish, rust, and corrosion. The ceramic cartridge is leak-resistant, too, making sure that this fixture will last for a lifetime.
The Vigo Blackstonian bathroom faucet has distinctive angles and a matching pop-up drain, creating a truly unique design to behold. It is made of solid brass, and will resist corrosion, rust, and tarnish. You can use the single lever to control both the water flow and temperature level. This design is engineered to be accessible to every member of the family. Together with the pop-up drain, you got a complete set for your bathroom.
The Vigo Noma collection features single-hole bathroom faucets that are ideal for sleek, modern bathroom designs. These are made of solid brass and resist tarnish, corrosion, and rust. They are coated with a seven-layer plated finish to add to the faucets’ durability and longevity. You also get a matching pop-up drain with this product. It’s not just physically attractive, but it is also highly efficient functionally, thanks to the mineral-resistant nozzle and cylindrical design.
The Vigo Satro collection features single hole bathroom faucets that boast of a classic fair. The timelessness of these fixtures makes them perfect no matter what style your bathroom has. They are also created out of solid brass and come with a seven-layer plated finish. The single lever controls temperature and water, making it accessible to all.
VIGO ORCHID RETRO-FIT SHOWER
The Vigo Orchid Retro-Fit Shower Panel is one of the many choices you get at Vigo. It features a clean, square rain showerhead. You’ll use a single knob to control temperature and water flow. There is a separate hand shower that extends for a perfect clean.
You’ll also get some nice hydrotherapy thanks to two integrated body jet massage sprayers. This will help relieve any stress or tension you have using pressurized water power. This will also help improve your body’s circulation and relax your mind and body.
It comes in a 7-layer plated finish and is made with solid stainless steel.
VIGO KINGSLEY SHOWER PANEL
The Vigo Kingsley is another shower panel that can be good for you and your bathroom. It is a good choice if you put tons of stock in health and wellness. This shower is created by rethinking design, starting from the outside and going in. Its system makes use of smart hydrotherapy by using pressure-targeted body jets that will help relieve pain and discomfort in particular points.
The rain showerhead, made of stainless steel, lets out a steady stream of water, starting from the top going down. Alternatively, you can use the hand shower that offers an extended reach to let you control the shower’s flow and clean hard-to-reach areas.
The entire panel is treated with a seven-layer plated finish, and is made with high-quality stainless steel to resist rust, corrosion, and tarnish.
Is Vigo a Good Brand?
To be considered as one of the fastest-growing and succeeding companies only 5 years after the company’s birth is quite an amazing feat. That’s the first sign that tells us that Vigo, despite its young age, is a good brand.
Every time a homeowner buys a Vigo product, they are assured that they get not just basic plumbing functionality. What they are served with is style and performance, as well as peace of mind. How? Vigo products afford peace of mind and confidence in each fixture, letting you rest assured that you’ve got high-quality items in your home. You don’t need to worry about repairs over and over again. Say goodbye to leaks, mineral damage, corrosion, and rusting parts. Vigo is very confident about the quality of its products, that’s why its warranty coverage is well beyond what many brands offer.
You might wonder how Vigo has managed to pull this off, even with barely a decade into this industry. Their secret lies in LISTENING. They encourage their customers to voice out comments, concerns, complaints, and even suggestions. By taking the feedback seriously and coupling it with the latest technology and industry trends, Vigo’s manufacturing division is able to churn out products that are truly state-of-the-art.
Compliance to Industry Standards
In addition to all of this, Vigo is also pushing efforts towards industry standards and compliance. Its products have gone through rigorous testing and have met (and exceeded) the top standards today, including the IAPMO Certifications. It also meets the qualifications to be certified by the EPA’s WaterSense® program.
In addition to getting certified, the company immerses itself in different bath and kitchen industry trends by getting involved with various organizations. These include the AIA, NEWH, ASID, and NKBA. The end goal of all this is to be able to perfect their products’ function, durability and style to be worthy of any customer’s investment for their home.
In a nutshell, the Vigo Limited Lifetime Warranty covers customers for the entire life of the product, based on manufacturer’s defect/s. Vigo aims to surpass the standards expected by its customers. They guarantee excellence in customer satisfaction and product quality, which starts with testing and production, and extends towards the actual sale, and up to post-installation needs.
The structural components of Vigo products are warranted to be free of defects in materials and workmanship when under normal use and service. This applies for the period agreed upon: from the initial purchase date by the original purchaser/owner and throughout the lifetime of the product.
For more information, check the Warranty Page.
You can also check out the FAQs page for warranty information and other common issues.